Every feature is a problem solved.
SymplTorque doesn't just hand you tools. It gets you paid faster, keeps every part and record straight, and gives you your time back. All built for the way a South African workshop actually works.
From greasy hands to a complete jobcard, in under 2 minutes.
Paper jobcards get lost, damaged, and filled out wrong, and every mistake costs you. A missing part you forgot to invoice. An inspection note nobody can read. A customer who disputes a bill you can't prove.
SymplTorque digital jobcards change all of that. Create a full jobcard from your phone, capture photos before you touch the car, and get the customer's approval before any extra work starts.
- Create a jobcard in under 2 minutes from your phone
- Capture and attach photos instantly
- Customer approves extra work by message, no phone calls
- Parts and labour added as work progresses, nothing forgotten
- Full job history per vehicle, every visit, part and note
The job is done. The invoice is already ready.
Every night spent writing invoices by hand is a night you are not resting. Every part forgotten is revenue you will never recover. Every calculation error is a conversation you would rather not have.
When a SymplTorque job is marked complete, the invoice is built automatically, every part, every labour item, every VAT line, accurate to the last rand. Ready to send in one tap.
- Invoices generated automatically when a job is complete
- VAT-compliant and SARS-ready, every time
- Sequential, gap-free invoice numbering
- Send by SMS, email or print
- Customers can pay online with a Yoco payment link, no cash handling
Customers know what's happening before they think to call.
A busy service advisor answers around 50 phone calls a day, and most ask one question: "Is my car ready?" Those calls interrupt jobs, break concentration, and frustrate customers who have to ask three times.
SymplTorque sends automatic customer updates at every stage, arrival, work started, approval needed, ready for collection. Updates go out by SMS today, and WhatsApp is launching soon, so the channel your customers already trust is on the way.
- Automatic updates at every job stage, by SMS
- Customers tap a link to approve or decline extra work, no calls
- Photo of the issue shown with the approval request
- Invoice and service reminders sent automatically
- Nothing for the customer to download
- WhatsApp updates launching soon
WhatsApp view shown. SMS updates are available today; WhatsApp is launching soon.
Know what's on the shelf without leaving the bay.
If you manage parts for a busy workshop on WhatsApp and a spreadsheet, you already know the shape of it. Stock counts take half a day and are never quite accurate. Technicians take parts without logging them. Suppliers deliver late and you are the last to know.
SymplTorque's parts management is built for a busy floor. See what's needed for today's jobs before the day starts, and track stock from arrival to billing.
- Real-time dashboard of what's needed today
- Parts linked to jobcards automatically, no unbilled stock
- Low-stock alerts before you run out
- Track stock from supplier order through to billing
Sleep at night during SARS season.
A SARS audit doesn't announce itself. When it arrives, you either have your records or you don't, and most independent workshops on paper are one audit away from a very stressful month.
SymplTorque keeps records SARS-compliant from day one. Every invoice is VAT-correct, sequentially numbered, and stored with a full audit trail. Customer data is handled with POPIA in mind, and consent is tracked automatically.
- VAT-compliant invoices, correct format, correct maths
- Sequential numbering, no gaps, no red flags
- Full audit trail for every job and invoice
- POPIA-ready data handling, with consent tracked automatically
- Digital signatures on jobcards for CPA compliance
- 10-year record retention, always ready for inspection
Your workshop doesn't stop when the power does.
South Africa runs on resilience. Power outages are a reality, and they can't be allowed to shut down your operation.
SymplTorque is offline-first by design. Create jobcards, add parts, update jobs and capture photos with no internet or power. The moment you're back online, everything syncs, no data lost, no duplication, no gaps.
- Full functionality during power outages
- Automatic sync when the connection returns
- Mobile-first, any Android or iPhone
- Large touch targets, designed for greasy hands
- Runs on entry-level smartphones, no expensive hardware
See your whole workshop from one screen.
You shouldn't have to be standing in the workshop to know what's happening. SymplTorque's dashboard shows exactly what's going on, from your phone, at any time.
Which jobs are open. Which are waiting for parts. Which invoices haven't been paid. How much revenue has been captured this month. One screen, everything you need.
- Real-time job status, every car, every stage
- Live revenue, captured, outstanding and collected
- Open jobs and jobs waiting on parts, at a glance
- Export any report to PDF for your accountant in one click
The essentials, included from Solo up.
No add-ons, no surprises. These come standard on every SymplTorque plan.
Online booking portal
Customers book their own slots online, so bookings come in even when nobody's free to answer the phone.
Digital signatures
Capture the customer's signature on jobcards and authorisations, for CPA compliance and no disputes later.
Customer management
Every customer, vehicle and full service history in one place, so you always know who and what you're dealing with.
Your data, exportable
Export customers, jobcards, invoices and parts to CSV whenever you want. Your data is always yours.
More power the moment you need it.
When you outgrow the basics, the Growth plan adds the tools a busy, professional shop runs on.
Digital vehicle inspections
Your technician does a photo-backed vehicle health check and sends it straight to the customer's phone, so they can approve or decline extra work before you touch it.
Formal customer quotes
Create a numbered quote to send for the customer to accept or decline. Once accepted, it turns into a ready-to-go jobcard with every item already loaded.
Split invoicing
Split one invoice in two, bill the insurer for their portion and the customer for the excess, with both invoices linked and voided together automatically.
Customer-specific pricing
Set Retail, Trade and Fleet rates so walk-ins, trade accounts and fleet operators are each charged the right price automatically, no manual maths.
Service catalog & templates
Build a catalogue of your standard services and jobcard templates, so quoting and booking common work takes seconds.
Advanced analytics
See technician performance and gross-profit margins, so you know exactly where your workshop makes, and loses, money.
Run more than one workshop from one place.
When you're operating multiple sites, the Pro plan gives you the visibility and control to run them as one business.
Up to 3 workshop locations
Manage as many as three workshops from a single SymplTorque account, each with its own team and jobs.
Inter-branch stock transfers
Move parts between locations and keep every branch's stock accurate, without a spreadsheet or a phone call.
Cross-location analytics
Compare performance across every site from one dashboard, and see the whole group at a glance.
Works with the channels your customers already use.
Start on any plan and be running the same day.
No complex setup. No IT team. No training course. SymplTorque is in early access, we will set you up with our team in minutes.